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Help with your consumer rights issues
Get help with faulty goods
You are protected under consumer law when a business does not meet their legal obligations to you. This page covers your rights when you have a faulty product.
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How to resolve a consumer rights issue
Have you experienced problems after you bought goods or services? This section covers how to complain to a business and other steps you can take to resolve your issue.
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Latest product safety notifications
Product Safety Information Notice on Hunter Price Crayola-Branded Discovery Craft Box

SHEIN recalls Whale Fountain Baby Bath Toy sold on SHEIN marketplace

Product Safety Information Notice on KATSU Tools circulating pumps
Enforcement and regulation
Competition law
The CCPC enforces competition law, investigates suspected breaches and promotes a level playing field that supports choice, innovation and fair markets in Ireland.
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Consumer protection
The CCPC is responsible for enforcing a wide range of legislation aimed at protecting consumers. These cover transactions between businesses and consumers across all sectors.
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Product safety
The CCPC is the market surveillance authority and the competent authority in Ireland for safety of non-food consumer products covered by certain EU Directives and EU Regulations.
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